Lily alerts Clare automatically when balance drops below £20 — never goes silent mid-day.
Recent activity
Top-up · Visa ••42Today 08:00
+£50.00
Voice minutes · 38 callsToday
−£11.40
WhatsApp messages · 64Today
−£3.20
SMS · 22Today
−£1.10
Auto top-up · Visa ••4228 May
+£50.00
Usage metered transparently · top up manually or set auto top-up so Lily never stops answering
Nightly quality review Last run: 02:00 today
Every conversation is transcribed and scored overnight against a quality checklist. Anything below standard is flagged to Clare in the morning summary.
Sophie's refund & one pricing edge-case — both escalated correctly
Marketing autopilot
Connect the club's socials once. PerCorner generates the content, you approve with a tap, it posts and reports back.
New campaign brief
InstagramTikTokFacebookWhatsApp broadcastEmail
IG
@brentwoodpadel
4,210 followers
Connected
TT
@brentwoodpadel
1,860 followers
Connected
f
Brentwood Padel
2,540 followers
Connected
Awaiting your approval · 2 Approve all →
Auto · Vision clip
Point of the week 🎾 Marco's cross-court winner…
Auto · from Vision clip
"Point of the week 🎾 Marco's cross-court winner from Tuesday's ranked match. Who's topping the PerCorner board this week?"
Event promo
🔥 Friday Americano — 2 spots left! 3.5–4.5…
Event promo
"🔥 Friday Americano — 2 spots left! 3.5–4.5 level, £12, covered courts. Tap to grab the last places before they're gone."
Scheduled
Member spotlight: welcome back Aisha!…
Scheduled
"Member spotlight: welcome back Aisha! Great to see you back on court after a break 👏"
This week's content calendar
Mon
Point of the week
Tue
TikTok rally clip
Wed
Americano promo
Thu
Member spotlight
Coaching tip
Fri
Event reminder
Schedule a post for Mon
IGTikTokFB
Last 30 days
38
Posts published
+612
New followers
▲ 17%
9.4%
Avg engagement
23
Event sign-ups from social
Content drafted from real club activity — clips, results, events · nothing posts without your approval
Coaching studio
Lessons, video reviews and player reports — coaches work async, players get a report they keep.
Coach Mic recording · Elena Cruz · Court 212:48 elapsed · 17:00 session
Live transcript · "…good, now stay neutral until you see the ball off their paddle — don't commit early to the bandeja…"
12
Lessons this week
3
Reports due from coaches
8
Paid AI analyses
+£79 club fees
4.9
Avg coach rating
Sessions
EC
Elena Cruz
Coach Mia · Today 17:00 · ● mic recording
● Live
AB
Aisha Bauer
Coach Dan · Today 18:00
Report due
TR
Tom Reed
Coach Mia · Yesterday
Delivered ✓
AI
M. Rossi · paid AI analysis
Self-uploaded · +£9.99 fee
Delivered ✓
Aisha Bauer · session review
3:12 / 7:00
AI summary from Coach Mic · auto-generated
60-min session focused on net transition and volley control. Coach worked Aisha through reading the ball early and staying neutral before committing. Noticeable improvement in the second half — movement pattern landed consistently after the 5:40 mark. Recommended drills assigned below.
Strengths
Excellent court coverage on the left side; consistent bandeja under pressure. Good communication with partner.
To work on
Transition to the net after the lob — often a beat late. Backhand volley dropping into the net under pace.
Coach comments · spoken & pinned to video
From micat 3:12
"Stay neutral until you see the ball off their paddle — don't commit early to the bandeja."
MCoach Miaat 3:12
Watch here — you're side-on too early.
From micat 5:40
"There it is — that's the movement we want every single time."
Drills attached
1Net transition ladder — 10 min, after the lob trigger
One real profile per member — booking history, calls, rating, all unified.
960
Active members
5.4
Avg PerCorner rating
€51
Avg monthly spend
4.2%
Monthly churn
▼ from 7.1%
Members Search · filter
Member
Rating
Last visit
Spend/mo
Status
Marco Rossi
5.2
11 wks ago
€49
At risk
Elena Cruz
6.1
2 days ago
€78
Active
James King
4.4
Today
€42
Active
Priya Mehta
3.8
5 days ago
€36
Active
Sofia Romano
5.6
Yesterday
€64
Active
Tom Reed
4.7
8 wks ago
€31
At risk
No members match those filters.
Onboarding
Give Lily your name and website. She builds the rest of your platform with you — one thing at a time.
Setup 7%
Step 1 of 15
Your club
Give Lily your details and website. She reads your site and Companies House and fills in what she can find — you just check it.
Lily found
Legal nameBrentwood Padel Ltd
Company no.12894471
AddressWarley Rd, Brentwood CM14 5HH
Courts6 indoor panoramic
SocialsInstagram · Facebook
Anything wrong? Tap a value to fix it. Lily carries the rest into the next steps.
Step 2 of 15
Your brand
Lily pulls your logo, colours and fonts from your site and builds a brand guide. Everything she makes for you comes out in these.
Lily pulled from your site
Primary#C8FF42
Ink#0C0E0B
Display fontArchivo
ToneWarm · confident · local
Step 3 of 15
What Lily should know
Lily drafted your knowledge base from your site. Confirm each section — she'll ask you about anything she couldn't find.
Opening hoursDrafted ✓
Court-hire pricesDrafted ✓
MembershipDrafted ✓
FacilitiesNeeds you
Coaching & lessonsNeeds you
Nothing goes live until you approve it. You can add more any time from the dashboard.
Step 4 of 15
Your Lily number
This is the number members message and call. Pick a fresh one, or bring the number you already use.
+44 1277 200 118+44 1277 200 204+44 1277 200 337
We provision it under our compliance bundle, so it's live for calls and WhatsApp straight away.
Step 5 of 15
Connect WhatsApp
Your club gets its own WhatsApp Business Account so members see your name as the sender. You sign into Meta once; we add the number, submit the name and write the templates.
Every box in Meta needs a choice — if you've not used these before, pick "Create a new one" in each (pixel, ad account, number), or the Next button stays greyed out.
It has to be the club's own account — Meta only lets an account's own business name show as the sender.
Step 6 of 15
Connect your booking system
This is how Lily sees your courts, bookings and members. She sets herself up a staff login on your system and reads the diary from there.
Lily's staff loginclub1@lilysports.ai · created
Your key is stored in our secure vault, never shown again. Lily reads your diary read-only until you turn features on.
Step 7 of 15
How Lily works for you
Turn on what you want, set your limits. Everything starts in Preview — Lily shows what she'd do before she does anything.
Fill empty courts
Message the right members when a court goes quiet
Win back quiet members
Reach members who've stopped playing
Chase unpaid balances
Polite reminders for money owed
Marketing & social posts
Draft posts and campaigns in your brand
Step 8 of 15
Your media library
Photos and video of your club and courts. Lily uses these in posts, emails and your site so everything looks like you.
Skip for now if you like — you can build the library any time from the dashboard.
Step 9 of 15
Connect your social accounts
So Lily can post for you and read what's working. Connect the ones you use.
Instagram
Facebook
Step 10 of 15
Connect your email
So Lily's emails to members come from your own address, not a generic one. We verify your sending domain for you.
Step 11 of 15
Connect your ad accounts
Optional. Connect Meta and Google if you want Lily to run and measure paid ads. She never spends without a budget you set.
Meta Ads
Google Ads
No ad accounts yet? Skip — you can add them later from Connectors.
Step 12 of 15
Your team & alerts
Who's on the team, and where Lily sends you a nudge when something needs a person.
YouOwner · all alerts
Step 13 of 15
Your opening rota
When you're open and who's on. Lily uses this to know when a person can pick up an escalation.
MonTueWedThuFriSatSun
Step 14 of 15
Plan & Lily credit
Your plan runs the platform. Lily credit covers messages and ads she sends — she tops up automatically so she never stops mid-job.
PlanClub · £149/mo
Auto top-up Lily credit
Top up £25 when it drops below £5
Step 15 of 15
Review & go live
One last check. Accept the terms, take your privacy policy for your own site, and push Lily live.
ClubBrentwood Padel Club ✓
Number+44 1277 200 118 ✓
WhatsAppUnder your own name ✓
BookingPadelmates ✓
PlanClub · £149/mo ✓
Connectors
Everything Lily plugs into, in one place. Connect, reconnect or manage — this is where it all lives after setup.
Booking
Where Lily reads your courts, diary and members
Padelmates
Connected
MatchPoint
Not connected
Playtomic
Not connected
Messaging
How members reach you and Lily reaches them
WhatsApp
Finish setup
Voice line
Connected
SMS
Connected
Social
Where Lily posts for you and reads what's working
Instagram
Connected
Facebook
Not connected
Email
Lily's emails come from your own address
Sending domain
Verify
Paid ads
Optional — Lily runs and measures, never spends without a budget
Meta Ads
Not connected
Google Ads
Not connected
Payments
Your plan and Lily credit
Stripe
Connected
Email blasts
Lily writes on-brand HTML emails. Preview, test, approve, then blast your members.
1,240
Contacts loaded
42%
Avg open rate
3
Sent this month
£3.72
Spend this month
usage
Compose
Audience
Preview Desktop · Mobile
PerCorner
Brief Lily and hit Generate — your on-brand HTML email renders here, exactly as members will see it.